Clinical Specialist - 59 Job at Rep-Lite, Atlanta, GA

bHd0Q0pyTEh1S2V1dThETlZpN3dGSzFhV0E9PQ==
  • Rep-Lite
  • Atlanta, GA

Job Description

Job Description

Job Description

SUMMARY OF POSITION:

The Clinical Specialist (Educator) plays a crucial role in providing comprehensive education and support to healthcare professionals on the utilization of cutting-edge medical devices across various healthcare settings, with a primary focus on operating rooms, surgical ICUs, and post-surgical care units. This role exclusively concentrates on education and product support without any sales obligations or direct patient care involvement. Generous base + bonus offering. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Conduct peer-to-peer education sessions, in-servicing, and troubleshooting sessions for physicians, advanced practice providers, nurses, and hospital staff to ensure seamless integration and optimal utilization of medical devices.
  • Identify customer needs and proactively address issues arising from insufficient familiarity, knowledge, or understanding of the product.
  • Follow up with key accounts and clinicians to assess ongoing education and clinical support requirements for successful medical device implementation.
  • Support requests for additional training and ongoing education to ensure continuous improvement in device utilization.
  • Provide assistance to surgeons and clinical staff in device setup and usage as required.
  • Collaborate with cross-functional team members to communicate customer feedback, complaints, and suggestions, contributing to the enhancement of future products and features.
  • Evaluate customer-specific educational needs and collaborate with colleagues to deliver a tailored and positive educational experience, including input for refining and developing educational programs and materials.
  • Train customer supply chain teams on best practices for device care and storage.
  • Offer prompt troubleshooting support via in-person visits, phone calls, or email as requested.
  • Work closely with cross-functional teams to regularly evaluate stakeholder education programs and implement improvements as necessary.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Bachelor of Science in Nursing (BSN), Registered Nurse (RN), Physician Assistant (PA), or Nurse Practitioner (NP) license, or equivalent experience.
  • Minimum of 2 years of experience in cardiac and/or thoracic surgery units.
  • At least 2 years of experience in operating room and/or critical care units.
  • Minimum of 2 years of experience in the Medical Device Industry, providing user training and education.
  • Proficiency with chest tubes and chest drains.
  • Strong anatomical and physiological knowledge of the thorax.
  • Willingness to travel regionally and nationally, up to 75% of the time - position is subject to daily and / or overnight travel.
  • Intermediate computer skills, including familiarity with basic software programs.
  • Strong professional acumen with the ability to work collaboratively in group settings.
  • Flexibility to work non-standard schedules and travel to various sites as required.
  • Comfortable with prolonged periods of standing, and ability to bend or kneel as needed.
  • Passion for presenting to groups and facilitating learning.
  • Exceptional written and verbal communication skills.
  • Outstanding attention to detail, schedule management, and organizational abilities.
  • Maintains a polished and professional appearance and demeanor at all times.
  • Self-motivated, reliable, collaborative, adaptable, and customer service-oriented.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Leadership experience, such as in a managerial, educator, or preceptor role.
  • Experience in Cardiothoracic Surgery ICU.
  • Prior involvement in developing new product training programs for medical devices.
  • Background working directly with cardiothoracic surgeons.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

The role may involve frequent exposure to diverse healthcare environments within hospitals, including patient rooms, operating rooms, intensive care units, emergency departments, and administrative areas. Physical demands include standing, walking, and prolonged movement. Flexible scheduling, including early mornings and late evenings, may be necessary to accommodate customer needs.

Rep-Lite receives a large volume of resumes for each position and regretfully cannot respond to each application.

If we have an interest in speaking with you further, we will email a request for a video interview. Sometimes these emails end up in spam/junk so please make sure you are checking them periodically; the sending domain will be @applytojob.com.

Thank you for your interest in Rep-Lite and good luck in your search!

***“Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Powered by JazzHR

pRZtqk0yiM

Job Tags

Flexible hours, Night shift, Afternoon shift, Early shift,

Similar Jobs

Foxtrot Aviation Services

Aircraft Cleaning Technician - Part Time Night Shift Job at Foxtrot Aviation Services

 ...top-of-the-line aircraft detailing, line service and facility cleaning services. We service a wide variety of aircraft and facilities...  ...and small! This position is based out of Norfolk International Airport ; our company is continually growing, and we need candidates who... 

Mondo

Mulesoft Application Developer Job at Mondo

 ...Job Description Job Description Apply now: Mulesoft Application Developer, this is a 100% remote opportunity, but the candidate must be located in CO. The start date is ASAP for this long-term contract positio n Job Title: Mulesoft Application Developer Location... 

Eminence Home Care

Personal Care Assistant (PCA) Job at Eminence Home Care

Job Description Job Description Eminence Home Care is looking for talented Personal Care Assistants (PCAs) to join our amazing team! As a Personal Care Assistant , your main focus will be ensuring our clients are safe, feel supported, and are able to remain...

Ultimate Staffing

Director of Development (Non-Profit) Job at Ultimate Staffing

 ...Established non-profit organization is hiring for a Director of Development on a direct hire basis! Pay ranges $95k-135k....  ...organization to current and prospective donors, and the wider community. Collaborate with the Executive Director and the Board Development... 

CDM Smith

CEI Contract Support Specialist Job at CDM Smith

 ...characteristics protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (...  ...Good organizational skills to balance and prioritize work. **Background Check and Drug Testing Information:** CDM Smith Inc. and its...