FT Asset Protection Detective Job at Macy's, Syracuse, NY

a0E5R0piN0d2cWF2dXN6SlVpajNFcWRWVmc9PQ==
  • Macy's
  • Syracuse, NY

Job Description

Job Overview:
The Asset Protection Detective’s primary responsibility is to prevent the loss of company property while maintaining a safe business environment. Support store’s efforts in providing the best customer service within a controlled environment so as to ensure maximum sales at the highest profit rate attainable. Under general supervision and established procedures, the Asset Protection Detective detects and apprehends shoplifters and dishonest employees.

Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy’s schedule options are available during the interview process.

Essential Functions:

Respond to customer and associate incidents to facilitate first aid and minimize company liability

Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against the company

Investigate criminal violations against the person or property of any customer or associate that is committed on company premises

Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection Manager

Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence

Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in training events

Successfully complete all Asset Protection training requirements including CPR and First Aid and maintain personal certifications as required by law

Conduct audits to ensure sales department compliance to merchandise exposure standards and asset protection policies

Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Store Detective is summoned

Works on special assignments, investigations, and surveillance as directed by store leadership

Responds to alarm conditions at assigned store

Qualifications and Competencies:

High School Diploma or equivalent required

No experience required

Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.

Resourceful and able to adapt quickly to changing priorities

Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Must have NYS Guard License

Physical Requirements:

Position requires prolonged periods of standing/walking around store or department

May occasionally involve reaching above eye level, stooping, kneeling, or crouching.

Must be able to apprehend shoplifters

Ability to sustain long periods of time enclosed in surveillance areas.

Frequently lift/move up to 30lbs

Job Tags

Holiday work, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Almost Family Personal Care

In Home Caregiver Job at Almost Family Personal Care

 ...relationships as you care & connect with people of all ages flexibility for true work-life balance continuing education and...  ...license. Skill Requirements ~ Ability to work flexible hours as required to meet identified patients needs. ~ Ability... 

First Student Canada

School Bus Driver Job at First Student Canada

 ...most advanced training and technology the transportation industry has to offer. First Student is now hiring School Bus Drivers in VICTORIA, B.C Why join as a School Bus Driver? For many reasons ~$24.75/HR starting wage; depending on routes available... 

Milan Institute

Medical Assistant Instructor Job at Milan Institute

 ...Job Description Job Description Description: As a Medical Assistant Instructor, you can share your knowledge, expertise, and passion for healthcare with aspiring medical assistants, shaping their skills and guiding them toward a rewarding profession. Join our esteemed... 

MyKelly

Assembler Job at MyKelly

 ...'talwayseasy.That'swhereKellycomesin.We'reseekinga Assembler toworkatapremierclientin MariettaOhio45750 . Soundgood...  ...: l RequireshighschooldiplomaorGED.BeginnerComputerskillsorwilinesstolearn.12-yearmanufacturingexperience... 

Group Main Stream, Inc

Shared Living Provider - Contracted Job at Group Main Stream, Inc

 ...Job Description Job Description Description: A Shared Living Provider is an individual who subcontracts with an agency to provide direct support to a member, with whom they share a home. The Shared Living Provider must be a Certified Direct Support Professional...