Job Description
About eShipping
Founded in 2004, eShipping is an asset-light, technology-enabled third-party logistics company headquartered in Kansas City, Missouri. We provide comprehensive managed transportation and logistics solutions across our clients' entire distribution chains, with a focus on small and medium-sized enterprises. Our core services include domestic and international transportation management across LTL, TL, Parcel, third-party Warehousing and Distribution, and TMS technology. Our primary focus is people development. eShipping is made up of quality people, striving to maximize our unique potential for the benefit of ourselves, our families, our colleagues, and our communities. We operate under the philosophy that the more we drive our hearts towards a bigger purpose beyond ourselves and our business, the better we will serve all with whom we come in contact. We believe in creating a life lived well and are inspired by the notion that how you get there matters.
Position Summary
eShipping is looking for an experienced leader to join our growing International team in the KC area! The Import Manager will support managed growth and lead change management initiatives for the international product to achieve team and employee goals. In addition, the manager will support recruiting efforts and will facilitate onboarding and training of new employees. This individual will drive work efficiency by creating and implementing process improvements for U.S. ocean imports. The Import Manager will work onsite at eShipping's home office in Parkville, MO four days per week, with one approved work from home day. The ideal candidate will have at least three years of leadership experience in international freight forwarding.
Essential Duties and Responsibilities
Duties include but are not limited to the following:
• Lead and manage change management initiatives
• Support recruiting and facilitate onboarding and training of new employees, conveying eShipping’s mission and vision
• Develop key talent to promote future leads, supervisors, and managers by creating an environment that encourages others to develop professionally
• Manage and further develop efficient and effective flow of work to attain optimum efficiency and productivity of department
• Initiate, promote, support, and implement change to increase organizational effectiveness
• Ensure daily monitoring of assigned operations to staff to ensure that all performance criteria and accounting procedures are followed as documented and that all applicable daily reports are managed effectively
• Manage communication with import-related authorities, customers, and suppliers in all relevant countries as necessary to ensure efficient, positive, and lawful relations, support, and activities
• Promote and ensure compliance with international regulations (i.e. FMC, ISF)
• Seek out opportunities to improve gross margin and other revenue sources
• Meet with foreign agents, ocean, air domestic carriers to review service needs and/or service contracts
• Other duties as required by senior staff
Specific Department Responsibilities
• Develop a proficient understanding of FMC regulations, ISF requirements, and basic U.S. customs brokerage laws and regulations
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form to then train team members to execute
Required Skills and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Ability to work independently while balancing appropriate collaboration with minimal leadership oversight
• Excellent customer service, time management, and teambuilding skills
• Work effectively and accurately in a fast-paced environment
• Ability to effectively manage team members of varying experience levels (i.e., Coordinators, Specialists, Sr. Specialists, Supervisors)
• Excellent oral and written communication skills; ability to understand, interpret, and explain complex and abstract issues and respond appropriately
• Utilize sound, independent judgment and make responsible decisions and recommendations
• Excellent follow-through and detail orientation
• Effectively utilize computer programs including Word, Excel, and Transportation Management System
• Ability to work with a variety of people and personality types
• Work as necessary to meet customer needs
• Demonstrated ability to lead continuous improvement initiatives that result in improved efficiency
Minimum Education and Experience
• High school diploma or equivalent
• Previous leadership experience (3+ years) in international freight forwarding
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
• Physical Demands: While performing the duties of this job, the employee is regularly required to remain in a stationary position for at least 50% of the time. The employee needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The general level of physical activity would be defined as sedentary. The employee is regularly required to operate a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and printer. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include the ability to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess various activities and surroundings.
• Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate simple and complex information, ideas, and information. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations. The employee must use problem-solving skills to formulate and apply appropriate courses of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying, and dividing or more complex quantitative calculations.
• Work Environment: While performing the duties of this job, the employee is inside a central heat and air-conditioned office building. The noise level in the work environment is minimal.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee. Duties, responsibilities, and activities may change at any time with or without notice.
eShipping LLC is an equal opportunity employer.
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