Lead Consultant (Remote) Job at Veeva Systems, Inc., Boston, MA

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  • Veeva Systems, Inc.
  • Boston, MA

Job Description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Are you passionate about continuous innovation, building long-term customer relationships, and providing value through agile delivery? Do you enjoy tackling large-scale, complex problems?

Veeva Systems is looking for driven, self-motivated Lead Consultants with a passion for empowering enterprise companies with best-of-breed cloud-based technology. Veeva’s VaultDevelopment Cloud helps organizations eliminate silos and transforms business processes across clinical, regulatory, quality, and drug safety with greater efficiency and compliance.

Lead Consultants within our practice will be responsible for leading a team of Veeva colleagues in developing and executing a strategic roadmap of enhancements for a customer’s Veeva Vault products.You’ll oversee implementing an agile release methodology and managing operations across customer QA, IT, and Business teams.In this role, you’ll have an opportunity to partner and build relationships with some of Veeva’s largest, most complex, and strategic customers.

This is a remote, full-time permanent role with Veeva. There is no work location requirement. This is a customer-facing, role with occasional travel requirements.

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

  • Lead IT Operations at our customers for Veeva’s R&D SaaS solutions
  • Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties
  • Oversee customer release management programs including resource planning, release tracking, and forecasting
  • Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps
  • Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement of the customer
Requirements
  • 5+ years of experience in IT Project Management, Support, Consulting or Product Management
  • Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
  • Proven ability to work both independently and in teams in a dynamic, fast-moving environment
  • Good understanding of SaaS and GxP principles
  • Ability to quickly understand business requirements and design creative solutions
  • Excellent verbal and written communication skills
Nice to Have
  • Experience in the Lifesciences Quality, Clinical, Regulatory, or Drug Safety spaces
  • Experience with Data or Content Management applications
  • Direct experience with systems such as Veeva Vault, Documentum, D2, OpenText, SharePoint, FirstDoc, FirstPoint, NextDocs, CARA, MasterControl, TrackWise QMS, BioClinica, IMPACT, Siebel CTMS, Wingspan eTMF, InForm EDC, RAVE, docuBridge, Global Register, goBalto
  • PMP certification
  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • 1% charitable giving program
Compensation
  • Base pay: $90,000- $180,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us [email protected] .

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”

—Jacob Marcus
VP, Engineering

“I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster.”

—Shilpa Chandermohan
Software Engineer

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Job Tags

Holiday work, Permanent employment, Full time, Local area, Remote job, Home office, H1b, Flexible hours, 3 days per week,

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