Job Description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

1. Data entry:
   • Collect and enter daily volumes on Excel spreadsheets
   • Review daily logs for any missed or incorrect data
   • Ensure all necessary information is accounted for
   • Use tracking system for both inbound & outbound packages (Brynka)
   • Complete daily audit logs (Start / End of Shifts)
   • Upload daily reporting to the shared files
2. Mail / Copy Dispositioning:
   • Use the provided verbiage to communicate with client associates for mail and copy dispositioning
   • Electronically, & physically deliver daily mail / packages
3. Outbound Mail:
   • Apply postage to outbound USPS mail items.
   • Create FedEx labels when needed
   • Print, and upload package outbound report
   • Partner with FedEx for afternoon pickups
4. Office Supplies, Equipment Maintenance, & Additional Services:
   • Communicate monthly supply needs within the expected time
   • Ensure all copy equipment is operational and place service calls when needed
   • Oversee all copy nooks to ensure they are stocked with the client requested supplies (Copy Paper, Mailing Envelopes, and FedEx Supplies)
   • Ensure all shred bins are emptied bi-weekly or as needed
   • Greet Shred vendor to swap out full shred totes
   • Any other office support that is requested

Strong Skills: Outlook, Excel, Research, communication (written and verbal)

Qualifications:

• High School Diploma or equivalent preferred
• 1-2 years of customer service and shipping/receiving related experience preferred
• Basic mathematical skills and 1-3 years' experience with Microsoft software
• Handle multiple projects on time
• Ability to work individually and in a team environment
• Excellent communication skills both written and verbal
• Ability to meet employer's attendance policy
• Keyboarding and Windows environment and PC skills
• Ability to lift up to 50 pounds on a daily basis
• Attention to detail

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