Manual Testing Analyst Job at Sherwin-Williams, Cleveland, OH

  • Sherwin-Williams
  • Cleveland, OH

Job Description


  • The Manual Testing Analyst role is responsible for assisting in identifying, analyzing, and reporting defects in software applications/products. The objective of this role is to ensure that the software application/product functions as intended, meets business requirements, and is reliable for end-users. This role is critical to the success of the software testing process as it requires supporting manual tests that ensure software applications and products are functioning properly. The individual collaborates with senior team members and cross functional teams to understand requirements and assist in developing a test plan that covers functionality, usability, performance, compatibility, security, and other aspects of software. The incumbent supports the communication of results to relevant stakeholders to ensure timely and quality releases. Ultimately, the incumbent will assist in the thorough testing of software applications/products manually before release to ensure compliance with the user’s requirements and will support the identification of potential defects that could affect user experience or software efficiency. 

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! 

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.


  • Understand the software application/product specifications, requirements, and user stories 
  • Improve and refine a test plan and test cases/scripts in alignment with acceptance criteria and application requirements 
  • Support the manual testing of the software for functionality, usability, performance, compatibility, security and other aspects of software 
  • Identify and analyze defects, document and report them effectively, and participate in discussions with cross-functional teams to address issues 
  • Collaborate with senior testers to define the metrics and KPIs needed to track the performance of the testing process 
  • Conduct analysis of application enhancements under senior guidance and suggest improvements 
  • Ensure all team members are aware of department documentation procedures and provide training as needed 
  • Work closely with senior testers to gather feedback and requirements from stakeholders and help ensure that these are incorporated into the software releases 
  • Participate in ongoing learning, attend relevant workshops or training, and share industry trends, best practices, and emerging technologies knowledge with the team 


  • Required
    • Bachelor's Degree in Computer Science, or in lieu of a degree, at least 3 years of experience in software testing
  • Preferred
    • Certifications in Quality Assurance

Skills and Experience

  • 2-4 years of experience in manual testing of software applications/products 
  • Moderate understanding of software testing methodologies, processes, tools and techniques 
  • Knowledge of operating systems, databases, web technologies, APIs and scripting languages 
  • Experience in documenting test cases, tracking defects and reporting test results 
  • Experience in manual testing of web, desktop or mobile applications/products 
  • Ability to work independently and in a team environment 
  • Strong communi cation, problem-solving and analytical skills
  • Automated testing experience (Selenium, Cucumber, etc.)
  • Previous SW Store or Retail experience
  • Experience working in an Agile environment

Technical Skills 

  • Software Development Lifecycle (SDLC) Methodology 
  • Project Management Methodology 
  • Test Management Tools 
  • Software Testing & Quality Assurance Methodologies & Tools

Job Tags

Full time, Contract work, For contractors, Local area,

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