Part-time Insurance Verification Specialist - Remote Job at Globe Life Inc., Mckinney, TX

a0FWREpybkZzcUtwdDh2T1Z5ei9FS2xhWHc9PQ==
  • Globe Life Inc.
  • Mckinney, TX

Job Description



Part-time Insurance Verification Specialist - Remote

Primary Duties & Responsibilities

Insurance Verification Specialist
The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company’s New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.


Summary Job Description:
We’re looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Verification Call Center Representative you’ll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available.
Excellent earning potential – hourly wage plus bonus based on performance.


Primary duties & responsibilities:

Daily

  • Maneuver within the Quality Assurance database and conduct appropriate assessments on what additional information or verification is needed
  • Ability to handle inbound/outbound calls to potential customers – verify and document required information to finalize applications for underwriting assessment.
  • Accurately document the information
  • Properly document non-contact attempts within the Quality Assurance Database
  • Be able to properly explain the application process to potential customers
  • Accurately and thoroughly complete additional paperwork when needed
  • Maintain appropriate levels of communication with supervision regarding actions taken within the Quality Assurance database
  • Transfer calls to appropriate department as needed
  • Successfully meet the minimum expectation for departmental key performance indicators (K.P.I’s)
  • Reliable and predictable attendance of your assigned shift
  • Ability to work Full-Time and/or Part-Time based on the specific position for which you're applying

Occasional

  • Be enlisted in special projects that encompass making numerous outbound calls, recording activities requested by/from customers, etc.

Required Skills

  • Bilingual English and/or Spanish Preferred
  • Minimum typing requirement of 35 wpm
  • Excellent oral and written communication
  • Superior customer service skills required – friendly, efficient, good listener
  • Proficient use of the computer, keyboard functions and Microsoft Office
  • Ability to multi-task
  • Knowledge of medical terminology and spelling a plus
  • Ability to work under pressure
  • Excellent organization and time management skills
  • Must be detail-oriented
  • Have a desire to learn and grow within the Company

Job Tags

Hourly pay, Full time, Casual work, Remote job, Shift work,

Similar Jobs

Battelle Energy Alliance dba Idaho National Laboratory

Fire Protection Engineer Job at Battelle Energy Alliance dba Idaho National Laboratory

 ...Idaho National Laboratory is hiring a Fire Protection Engineer to work in our Environment, Safety, Health and Quality department. Our team works onsite with a 4x10 works schedule located at the Specific Manufacturing Capability (SMC) facility with every Friday off.... 

24/7 Travel Stores

CDL Driver Job at 24/7 Travel Stores

 ...positions available in WaKeeney and Salina. Experience hauling liquids highly preferred. Must have a safe driving record. Class A CDL with Hazmat and Tanker Endorsements required Flexible hours Return home every day Competitive Pay Low cost BCBS health insurance... 

Bayview Physicians Group

Diabetes Educator Job at Bayview Physicians Group

 ...apply. We offer a competitive benefits package to our full-time employees. Overview: Assesses, instructs, educates and follows patients with diabetes as established per standards of care and provides nursing services. Serves as the Program Coordinator related to... 

Talent4Health

Local Contract RDN - Registered Dietitian Nutritionist - $40-45 per hour Job at Talent4Health

 ...Talent4Health is seeking a local contract RDN - Registered Dietitian Nutritionist for a local contract job in Jamaica, New York. Job Description & Requirements ~ Specialty: RDN - Registered Dietitian Nutritionist ~ Discipline: Allied Health Professional ~ Start... 

River City Bank

Premier Relationship Manager Job at River City Bank

 ...Description The Premier Relationship Manager manages a deposit and loan portfolio for high net worth consumer and commercial clients...  .... Expert knowledge of cash management services and lending solutions. Mortgage loan origination experience strongly preferred....