Job Description
Job Title: Salesforce Admin Location: Temple Terrace-FL Duration: Long Term Description: Apply subject matter expertise in order to guide business stakeholders through highly technical elements of the sales/support processes.
Sales Ops Technical Consulting Translation of Sales requests into the appropriate technical funnels with the appropriate level of documentation. Conversion of these requests into complete user stories, and business consulting on ideal next steps.
System Administration, Licensing, & Documentation Routine modifications of system architecture, and general governance of all Sales Operations and Sales technologies. Fulfilling license requirements for Sales and maintaining license counts.
Responsibilities: •Diagnose hardware and software problems, and replace defective components.
•Perform data backups and disaster recovery operations.
•Install, maintain and administer computer networks and computer hardware, systems software, applications software, and all configurations.
•Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
•Monitor the performance of computer systems and networks.
•Perform routine network startup and shutdown procedures, and maintain control records.
•Ensure network performance.
•Add and remove network access.
•Maintain an inventory of parts for repair needs.
Basic Qualifications: - Strong technical acumen and experience architecting Sales Enablement and Customer Success tools and systems.
- Strong knowledge of industry trends for sales tools and database strategies.
- Ability to quickly identify root causes of problems and act on those problems in an effective and complete manner.
- General Knowledge of Google Suite (Sheets, Docs, & Slides), mandatory experience with Salesforce as a user, admin experience desirable.
- Need to be inquisitive and constantly wondering how we can make the sales cycle faster, more effective, and/or easier to complete.
- Must be able to work autonomously and make large business impacting decisions confidently. Subject matter expertise in a large variety of additional software applications as well as the business acumen required to apply them to business problems.
Preferred Qualifications: - Familiarity with the Agile framework.
- Overall understanding of SaaS business processes and experience in implementing solutions to gaps from a technical and/or project management perspective.
- This role Interacts regularly with Sales and Customer Success Directors, Associate Directors, and Enablement & Operations Leaders. Also interacts regularly with Marketing, Strategy, Legal, Finance, IT, Business Intelligence, Program Management and Sales Compensation leadership.
- Ability to see the big picture and potential risks of interaction between systems.
Education: Bachelor's Degree or better
Certifications: Salesforce Administrator or better AgreeYa Solutions is a global systems integrator delivering technology-enabled business solutions to small, medium and global Fortune 1,000 organizations. It leverages leading-edge technology, consulting and outsourcing services to boost customer efficiency, productivity and deliver a competitive advantage. Through its consultative approach and utilization of a global delivery model, AgreeYa provides software, services and solutions that are cost-effective, achieve results and transform businesses.
Founded in 1999 and headquartered in Folsom, California, with a global footprint, AgreeYa is an SEI CMMI- and ISO 9001:2015-certified Microsoft Gold Partner, with multiple certifications, and operations with a team of over 1,800 employees across the world. Its extensive software portfolio includes AgreeYa Chatbot, BeatBlip, QuickApps, Site Administrator, Recovery Manager and Cogent. AgreeYa is a staffing industry leader, providing full-service staffing solutions to meet client workforce needs while driving business value. It also recently introduced a new intelligent automation and digital transformation suite to its existing technology stack to help organizations combat future crises and venture into the digital-first world with confidence. For more information, visit AgreeYa
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